Documentation
Learn how to use Sentikko to unify your customer conversations across WhatsApp, Messenger, and Instagram.
Welcome to Sentikko Documentation
Sentikko is an omnichannel customer support platform that unifies WhatsApp Business, Facebook Messenger, and Instagram Direct Messages into a single powerful inbox. Automate conversations, manage teams, and deliver exceptional customer experiences at scale.
Quick Start
Core Features
Connect Channels
Integrate WhatsApp, Messenger, and Instagram to centralize all customer conversations.
Engage Customers
Manage conversations in a unified inbox, send broadcast campaigns, and organize with labels.
Automate Workflows
Build chatbot flows to qualify leads, answer FAQs, and route conversations automatically.
AI Agents
Deploy custom AI agents with knowledge base integration to handle customer queries intelligently.
Organization
Manage your team, assign roles, and track activity with audit logs.
Popular Guides
Need help? Contact our support team or explore the documentation to get the most out of Sentikko.