welcome to the sentikko
documentation
Sentikko is an omnichannel customer support platform for managing customer conversations across WhatsApp, Messenger, and Instagram in one unified inbox.
QUICK STARTGet started with Sentikko in under 5 minutes.
Getting Started
Set up your account, connect your first channel, and start managing conversations.
Connect Channels
Integrate WhatsApp Business, Facebook Messenger, and Instagram Direct.
Inbox Management
Manage all customer conversations in one unified shared inbox.
Broadcast Campaigns
Send marketing campaigns to your contacts on WhatsApp and Messenger.
Automation Workflows
Build chatbot flows to qualify leads and automate conversations.
Message Templates
Create and manage WhatsApp message templates for business-initiated conversations.
AI Agents
Deploy intelligent agents with knowledge base integration for smart support.
Team Management
Invite team members, assign roles, and manage access permissions.
Audit Logs
Track all actions taken within your organization for compliance.